Introduction
This Privacy Policy explains how Doercube ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://doercube.com website ("Site"). This policy applies to the Site and all products and services offered by Doercube. We understand that your privacy is important. We are committed to protecting the personal information you share with us.
Information We Collect
We collect information directly from you, automatically through your use of the Services, and from third-party providers such as Firebase Authentication and Stripe. This helps us provide and improve our services.
Personal Identification Information
We may collect personal identification information from Users in a few ways. This happens when Users visit our Site, create an account, fill out a form, or interact with other activities, services, features, or resources we make available. The specific information we collect might include:
- Name
- Email address
- Account identifier (UID)
- Account creation date
- Subscription plan
- Account preferences and settings
Users can, of course, visit our Site anonymously. We only collect personal identification information if they voluntarily submit it to us. If a User chooses not to supply certain personal identification information, it might prevent them from creating an account or using certain features of the Services.
Payment Information
Payment transactions are processed securely by Stripe. Doercube does not store your complete credit card or debit card information. We may store limited subscription and billing information, including:
- subscription status
- subscription plan
- billing history
- Stripe customer identifier
- payment status
Non-Personal Identification Information
We also collect non-personal identification information about Users whenever they interact with our Site. This type of information doesn't directly identify you. It includes things like:
- The browser name you're using
- The type of computer or device you're on
- Technical information about your means of connection to our Site (e.g., the operating system, the Internet service providers utilized, and other similar information)
This data helps us understand how people use our Site, which in turn helps us make it better.
AI Inputs and Outputs
When you use Doercube's AI-powered features, we collect the prompts, tasks, project information, files, and other content you submit ("AI Inputs"), as well as the responses generated by the AI ("AI Outputs"). We process this information solely to provide, operate, maintain, secure, troubleshoot, improve, and support the AI features of the Services. We do not use your AI Inputs or Outputs to advertise to you. AI Inputs and AI Outputs are retained only for as long as reasonably necessary to provide the Services, improve and troubleshoot AI functionality, comply with legal obligations, resolve disputes, and protect the Services. You may request deletion of your AI Inputs and Outputs by deleting your account or contacting us, subject to any retention required by applicable law, security, fraud prevention, backup, archival purposes, or dispute resolution.
How We Collect Information
We gather information through several methods:
- Directly from Users: This is when you provide information to us voluntarily. For example, when you sign up for the Doercube marketing communications on https://doercube.com, you give us your email address.
- Automatically through Technology: As you navigate through the Site, we may use automatic data collection technologies. These collect certain non-personal information about your equipment, browsing actions, and patterns. This includes details of your visits to our Site, traffic data, logs, device information, and other communication data.
- Through Cookies: Our Site uses "cookies" to enhance the User experience. More on this below.
How We Use Your Information
Doercube collects and uses Users' personal information for the following purposes:
- To Send Periodic Emails: If a User chooses to subscribe to marketing communications on https://doercube.com, they will receive emails that may include company news, updates, related product or service information, and marketing content. We use your email address to send these newsletters.
- To Improve Our Services: We use information to operate, provide, maintain, and improve Doercube's startup management features, AI functionality, user experience, and overall Services based on user interactions and feedback.
- To Respond to Inquiries: If you contact us with a question or comment, we'll use your information to get back to you.
- For Marketing and Promotional Purposes: We may use your information to tell you about new features, services, or special offers related to Doercube that we think you might find interesting.
We don't use your information for purposes unrelated to the services provided by Doercube without first notifying you and, where required, obtaining your consent.
Legal Bases for Processing (EEA, UK, and Switzerland)
Where applicable, we process personal information on one or more of the following legal bases:
- Performance of a contract – to create accounts, authenticate users, provide subscriptions, process payments, and deliver AI-powered features.
- Legitimate interests – to improve the Services, maintain security, detect fraud, analyze product usage, and provide customer support, provided these interests are not overridden by your rights.
- Legal obligations – to comply with applicable laws, tax obligations, law enforcement requests, and regulatory requirements.
- Consent – where required by law, including for marketing communications and certain cookies.
Marketing Communications
If you choose to subscribe to marketing communications, we may send you emails regarding product updates, new features, promotions, surveys, newsletters, and other information about Doercube. Marketing communications are optional, and you may unsubscribe at any time.
You can opt-out of receiving future marketing emails from us at any time. Every marketing email we send includes a clear "unsubscribe" link at the bottom. Just click that link, and you'll be removed from our marketing list. Please note that even if you opt out of marketing communications, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Your Privacy Rights (United States)
As a User in the United States, you have certain rights regarding your personal information. We are committed to honoring these rights:
- Access to Your Information: You have the right to request access to the personal information we hold about you.
- Correction of Your Information: If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
- Deletion of Your Information: You may request that we delete your personal information, subject to certain legal exceptions. For example, we may need to retain some information for record-keeping purposes or to complete transactions.
- Opt-Out of Marketing: As detailed in the "Marketing Communications" section, you can always opt-out of receiving marketing emails from Doercube.
- Do Not Sell My Personal Information: While Doercube does not sell your personal information in the traditional sense (i.e., for monetary consideration), some U.S. state laws define "sale" broadly to include sharing data for certain advertising purposes. We do not engage in activities that would constitute a "sale" under these definitions. If this ever changes, we will update this policy and provide you with an explicit opt-out mechanism.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
Your Privacy Rights (EEA, UK, and Switzerland)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may have the following rights under applicable data protection laws:
- access
- correction
- deletion
- restriction of processing
- data portability
- objection to processing
- withdrawal of consent where processing relies on consent
- lodge a complaint with their local data protection authority
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Different categories of information are retained for different periods. Account information is generally retained while your account remains active. Following account deletion, personal information is deleted or anonymized within a reasonable period unless longer retention is required by law or reasonably necessary for security, fraud prevention, dispute resolution, backup, archival purposes, accounting, tax obligations, or enforcement of our agreements. Security and audit logs may be retained for up to 24 months, or longer where required by law.
How We Store and Protect Information
We store personal information using secure cloud infrastructure and service providers that implement appropriate technical and organizational security measures. Access to personal information is limited to authorized personnel, contractors, and service providers who require it to operate the Services. We use reasonable safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.
Account Deletion
When you delete your account, we will delete or anonymize your personal information and user-generated content within a reasonable period, unless retention is required by applicable law or is necessary for security, fraud prevention, dispute resolution, backup, archival purposes, or legal compliance.
Security and Audit Logs
Even after account deletion, Doercube may retain limited security and audit records, including:
- account identifier (UID)
- email address or a cryptographic hash of the email
- timestamps
- security events
- account deletion records
These records are retained only for as long as reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, and protecting the integrity of the Services.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. We use industry-standard security measures, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You should also take steps to protect your personal information, such as using strong passwords and not sharing them.
Children's Privacy
Protecting the privacy of the very young is especially important. Our Site, https://doercube.com, is not intended for children under 13 years of age. Where a higher minimum age is required under applicable law (including in certain countries within the European Economic Area or the United Kingdom), individuals below that applicable age may use the Services only where permitted by applicable law and any required parental or guardian consent has been obtained. We do not knowingly collect personal identification information from children under 13. If you are under 13, do not use or provide any information on this Site or through any of its features, subscribe to marketing communications, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately at michael@doercube.com .
Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.
International Data Transfers
Depending on your location, your personal information may be transferred to and processed in countries other than your own, including the United States, where our service providers operate. Where required by applicable law, we rely on recognized transfer mechanisms such as adequacy decisions, the European Commission's Standard Contractual Clauses (SCCs), or other legally recognized safeguards to protect international transfers of personal information.
For customers who require a Data Processing Agreement, Doercube may enter into a separate DPA governing the processing of personal data on behalf of the customer.
Changes to This Privacy Policy
Doercube has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
Email: michael@doercube.com